Spa Policies  
 

Our spa technicians uphold strict professional and ethical standards. Any illicit or sexually-suggested remarks or advances will result in immediate termination of services. You will be liable for full payment of scheduled services. Our spa technicians will refuse or terminate a treatment if; any medical conditions not mentioned at the time of reservation, broken skin or lesions, misconduct such as solicitation or suggestive comments, Intoxication.

​What forms of payment do you accept ?
We currently except CASH only

What if I have special Health considerations?
​There are a few medical conditions that are not compatible with spa treatments – serious cardiac conditions and blood clots; skin disease, wounds, or tumors; cancer or tuberculosis; fever; fractures or dislocations. Please consult with your physician regarding any medical concerns prior to your spa services. Please notify us if you are pregnant as well.

What if I arrive late for my appointment?
​​Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so the next guest will not be delayed. The full value of your treatment will be charged. Your Spa experience is your time, and you should delight in it to the fullest.

How much of a Gratuity should I give?
Gratuities are not included in our treatment prices. If you are pleased with your services, it is customary to give a 15% to 20% gratuity to your spa technician. The gratuity may be added to the total cost of service at time of booking if you prefer.

What is your cancellation policy?
You must give us 24 hours notice to cancel an appointment. If you fail to show up to an appointment and had purchased a voucher or gift certificate, your gift certificate will be null in void.